To support our properties in achieving their Green Tourism Gold Certification, I am designing Accessibility Guides aimed at assisting guests with impairments in planning their arrival and stay in advance. These guides are created to ensure that individuals with various accessibility needs could navigate the properties with ease and confidence.

Drawing on my expertise from my MSc in UX Design, I applied principles tailored to the needs of the target demographic. For example, I have used type 14 or larger for those with visual impairments, and carefully selected text placement and colour contrast to ensure legibility. These design choices were made to enhance the user experience for guests with different accessibility requirements.

These guides also adhere to our established brand guidelines, ensuring a seamless visual experience for all guests while maintaining the properties’ high standards of design and professionalism.